{"id":53177,"date":"2026-01-14T12:18:29","date_gmt":"2026-01-14T11:18:29","guid":{"rendered":"https:\/\/www.lilithparis.com\/?page_id=53177"},"modified":"2026-01-27T11:19:53","modified_gmt":"2026-01-27T10:19:53","slug":"deliveries-and-returns","status":"publish","type":"page","link":"https:\/\/www.lilithparis.com\/en\/livraisons-et-retours\/","title":{"rendered":"Deliveries and returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Delivery charges<\/h2>\n\n\n\n<p>FRANCE: \u20ac12 (Colissimo with or without signature or in Point Relais), EUROPEAN UNION \/ SWITZERLAND: \u20ac15 (Colissimo with signature), UNITED KINGDOM: \u00a326 (customs fees included), UNITED STATES: 35$ (customs fees included), EXPORT \/ DOM TOM \/ COM: \u20ac30 (Colissimo) <br>The cost of returning sale items shall be borne by the customer.<br>Flat-rate delivery regardless of the number of models ordered.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Delivery times<\/h6>\n\n\n\n<p>Delivery within 8 days in Europe. You will receive an e-mail with your order tracking number.<br>Problems? A delay?<br>Please do not hesitate to contact our After-Sales Service on <a href=\"https:\/\/www.lilithparis.com\/en\/contact\/\">contact form.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns, exchanges or refunds:<\/h2>\n\n\n\n<p>You have <strong>15 days<\/strong>Once you have received your order, you can return the unsuitable item(s) to us by contacting Customer Services at <strong>contact form<\/strong> or by writing to <strong>hello@lilithparis.com<\/strong> for a refund or exchange.<\/p>\n\n\n\n<p>Your product must be in its original condition and packaging, undamaged and not have been worn or washed.<\/p>\n\n\n\n<p>For all orders of products not on sale placed in <strong>European Union<\/strong>In case of retraction or in case of size or colour exchange, Lilith will take care of the return shipping costs.<\/p>\n\n\n\n<p><strong>Outside the European Union<\/strong>Returns are at the expense of our customers and for any exchange, you must place another order on the site.<\/p>\n\n\n\n<p>For all <strong>sold-out product<\/strong> during Lilith Days and outside the sales period, <strong>return and exchange costs<\/strong> <strong>will be charged to the customer<\/strong> within and outside the EU.<\/p>","protected":false},"excerpt":{"rendered":"<p>Frais de livraison FRANCE : 12\u20ac (Colissimo sans ou avec signature ou en Point Relais), \u2028UNION EUROP\u00c9ENNE \/ SUISSE : 15\u20ac (Colissimo avec signature), ROYAUME-UNI : 26\u00a3 (frais de douanes inclus), ETATS-UNIS : 35$ (frais de douanes inclus), GRAND EXPORT \/ DOM TOM \/ COM : 30\u20ac (Colissimo) Les frais de retour des articles sold\u00e9s&#8230;<\/p>","protected":false},"author":2078,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-53177","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages\/53177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/users\/2078"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/comments?post=53177"}],"version-history":[{"count":0,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages\/53177\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/media?parent=53177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}