{"id":56,"date":"2020-03-20T12:01:32","date_gmt":"2020-03-20T11:01:32","guid":{"rendered":"https:\/\/www.lilithparis.com\/?page_id=56"},"modified":"2026-05-07T14:14:14","modified_gmt":"2026-05-07T12:14:14","slug":"question-and-answer","status":"publish","type":"page","link":"https:\/\/www.lilithparis.com\/en\/question-reponses\/","title":{"rendered":"Questions and answers"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"56\" class=\"elementor elementor-56\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e12036 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e12036\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-191599d\" data-id=\"191599d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64a4e90 elementor-widget elementor-widget-heading\" data-id=\"64a4e90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions \/ Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63d6f8b elementor-widget elementor-widget-text-editor\" data-id=\"63d6f8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What are the delivery times?\u00a0<\/strong><br \/>Delivery times vary depending on the production of the capsule models. We expect delivery to take place within 3 months of the pre-order being placed, and we will do our utmost to meet this deadline.<br \/>\u00a0<br \/><strong>Is it possible to try out the models before pre-ordering?<\/strong><br \/>The return of lilith is a step-by-step process! We don't yet have a boutique, so we decided to come back with models that our customers know for their shape and fit. To help new customers, we're producing technical drawings with all the measurements they need.<br \/>\u00a0<br \/><strong>Choosing the right size?<\/strong><br \/>It's an eternal question, because the Lilith style can be worn however you like! Fluid, silhouetted or over-size, all our models can be interpreted in different ways. But to help you, we have a 'size guide' with all the measurements you need to know.<br \/>If you have any doubts, don't hesitate to contact us using the contact form. We'll be delighted to advise you.<br \/>\u00a0<br \/><strong>How do I change my order?<\/strong><br \/>You can change your order at any time during the current sales period, just contact us using the contact form to let us know!<br \/>Once the sale is complete, you will no longer be able to modify your order.<br \/>\u00a0<br \/><strong>A model is sold out, do I have a 2nd chance to buy it?<\/strong><br \/>Our reasoned approach consists of a limited edition. We only produce the designs our customers buy. In this way we avoid waste and contribute to making our planet more beautiful. With a little luck, you'll be able to enjoy the return of a customer!<br \/>Don't hesitate to contact us using the contact form, indicating the model name, size and colour.<br \/>\u00a0<br \/><strong>When is my order confirmed?<\/strong><br \/>As soon as payment has been accepted, you will receive a confirmation email with details of your order.<br \/>Didn't receive an email? A word of advice: check your spam folder and contact us using the contact form.<br \/>\u00a0<br \/><strong>What payment methods are available?<\/strong><br \/>We accept credit card payments via our secure partner Monetico. The amount of your purchase will be debited on the day you place your order!<br \/>If the payment has not been successful, do not hesitate to place the order again or try another method of payment.<br \/>Got a real problem? Don't panic, contact us using the contact form and we'll help you find a solution.<br \/>\u00a0<br \/><strong>Do I need an invoice?<\/strong><br \/>If you would like an invoice, please send us a message using the contact form.<br \/>\u00a0<br \/><strong>Want to be kept informed about capsule launches?<\/strong><br \/>To receive all our newsletters and find out all about our capsules. Sign up here.<br \/>\u00a0<br \/><strong>Do I have another question?<\/strong><br \/>If you have any further questions, please write to us using the contact form and we will be happy to answer them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Questions \/ R\u00e9ponses Quels sont les d\u00e9lais de livraison\u00a0?\u00a0Les d\u00e9lais de livraison varient selon la production des mod\u00e8les de la capsule. Nous pr\u00e9voyons 3 mois apr\u00e8s la vente en pr\u00e9commande et mettons tout en \u0153uvre pour respecter le d\u00e9lai annonc\u00e9.\u00a0Est-il possible d\u2019essayer les mod\u00e8les avant la pr\u00e9-commande ?Le retour de lilith se fait pas \u00e0 [&hellip;]<\/p>\n","protected":false},"author":2078,"featured_media":0,"parent":0,"menu_order":164,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/users\/2078"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":6,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":55643,"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/pages\/56\/revisions\/55643"}],"wp:attachment":[{"href":"https:\/\/www.lilithparis.com\/en\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}