Terms and conditions of use
Article 1: Preamble
These general conditions of sale apply exclusively between the company Lilith USA - 4 Prince Street – SOHO - 10012 - NY, New York (hereinafter "Lilith") and any person visiting or making a purchase via the website www.lilithparis.com (hereinafter "Customer"). Anyone can read the general conditions of sale on the site eshop.lilithparis.com (hereinafter the "Site"). These General Terms may be subject to change, the conditions applicable are those in force on the Site at the time of placing your order.
Article 2: Order
After placing your order, we will acknowledge receipt of the order upon validation by email or by any other means at our discretion, in accordance with the provisions of Article L121-19 of the Consumer Code, and you will inform the shipping your items. You declare to be 18 years or, failing that, have parental authorization allowing you to carry out the order on the site.
Article 3: Pricing and Availability
The prices displayed on the site are indicated in euros all taxes included French (French VAT and other applicable taxes), excluding the shipping and packaging costs gifts. We can accept your orders within the limits of available stocks. We inform you of the availability of items sold on the site on the information page of each article. If, despite our vigilance, the items are unavailable, we will notify you via email as soon as possible. In case of permanent unavailability, your order will be canceled and repayment immediately.
Article 4: Shipping and delivery
Shipping costs are 15 € for countries of the European Union for orders less than 200 €. From 200 €, the shipping costs are offered. Any order placed on the site and delivered outside of France may be subject to taxes and customs duties which are imposed when the package reaches its destination. These tariffs and these taxes related to the delivery of an item are your responsibility and your responsibility. We are not required to check and inform you of customs duties and taxes. To know them, we advise you to check with the relevant authorities in your country. The period of preparation and shipping is 24 to 48 hours during working days. It allows for verification of your order, your order preparation and support of the package by the carrier. A command spent a Saturday, Sunday or public holiday will not be processed until the following business day. In case of non receipt of the package within the time specified by the carrier, please notify us via the contact form.
Article 5: Payment and transaction security
You can pay via your PayPal account or by credit card. Cards issued by banks domiciled outside France must be international bank cards. To ensure the security of payments, the site does not store your payment information. In any case, Lilith reserves the right to refuse any order or delivery in case of existing dispute with the customer, total or partial non-payment of an order, a credit card payment or refused to reasons other than Lilith reserves the right to explain to the customer. Responsibility for Lilith can not be in no event be liable in this respect.
Article 6: Returns and Exchanges
All products sold can be refunded or exchanged within the limit of stocks available, within 30 working days from the delivery date, in accordance with the provisions of the Consumer Code, Article L 121-20. Returned products are offered except for the following countries: Denmark, Iceland, Latvia, Sweden, Turkey, China, South Korea, Hong Kong, India, Israel, Japan, Russia, Singapore, Thailand and Vietnam. For these countries, the customer will have to bear the cost of returns. The return of products is at the Customer. Products must be returned in their original packaging, in their states of origin, unworn, unwashed
To make a return, the customer must return it / them accompanied products (s) filled by the return, received with the order, this address:
Lilith USA - 4 Prince Street – SOHO - 10012 - NY, New York
A confirmation email and sense of refund or exchange will be sent upon receipt of your return. Reimbursement will be within 30 days from the receipt of / products. In the case of abnormal or excessive returns, Lilith reserves the right to refuse a refund and may refuse to serve a further order. In the case of the exchange of an article, the shipping costs incurred in sending the new articles are offered by Lilith. After the exchange of a first article, the Client will not be entitled to a second exchange and will not be entitled to any refund.
Article 7: Reservation
The delivered goods remain our property until their shipment upon delivery to the carrier, once you've paid the price.
Article 8: Guarantees and responsibility
Lilith holds the intellectual property rights on the site and especially the photographs for which it has obtained the necessary authorizations of the persons concerned. Pursuant to the provisions of the Intellectual Property Code, the total or partial reproduction of the elements the site, their use is strictly prohibited. Lilith can not be held liable for breach of contract in case of shortage of stock or product unavailability, force majeure, disruption or total or partial strike of postal services or means of transport. Lilith agrees not to disclose to third parties confidential information and data submitted by the customer on the site. The requested information will only be used to process orders and to personalize communication through newsletters. Under the Data Protection Act of January 6, 1978, the Customer has a right to access, rectify, modify and delete data. All items are subject to a contractual guarantee, which does not preclude the legal guarantee provided by Article 1641 of the Civil Code. The user also benefits from a guarantee allowing him to return the defective items delivered in accordance with Articles L 211-4 and following of the Consumer Code. The user is invited to refer to his writings if he wants to have more details on these legal guarantees. Our responsibility will not be engaged in case of non-substantial differences between the photographs of presentation of the articles on our site, text and illustrations and the items ordered.